Free shipping on orders $200+

Free returns on U.S. orders

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Shipping & Returns

All the practical info for when (and how) your item arrive

Return Process

U.S. Shipping

Most orders are fulfilled within 1-2 business days (M-F) after purchase and shipped according to the shipping method selected on the original order. Shipping times will vary based on the shipping location. 

Shipping Prices & Policies (updated June 1, 2022)

Order Type

Shipping Cost

Shipping Time

Under $125

$8

3-5 Business Days

Over $125

Free Shipping

3-5 Business Days

Expedited Shipping $13 2-3 Business Days

2-Day Shipping

$23 2 Business Days

Overnight Shipping

$40

1 Business day

International Shipping

We currently offer international shipping to 100+ countries. All international orders ship Fedex. International orders ship from the U.S. Shipping cost includes international tracking and delivery confirmation. Duties and taxes will be calculated separately based on your order total during checkout and applied accordingly. 

Location

Shipping Cost

Shipping Time

Africa: 

Ethiopia, Kenya, Morocco, Nigeria, Zambia

$30

7-14 business days

Asia:

Cambodia, China, Georgia, Hong Kong, India, Indonesia, Japan, Korea, Macao, Malaysia, Maldives, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam

$30

7-14 business days

British Overseas Territory:

Gibraltar

$30

7-14 business days

Caribbean:

Bahamas, Barbados, Dominica, Grenada, Guadeloupe, Jamaica, Puerto Rico

$30

7-14 business days

Central America:

Belize, El Salvado, Nicaragua

$30

7-14 business days

Europe:

Andorra, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine

$30

7-14 business days

Middle East:

Egypt, Israel, Oman, Qatar, United Arab Emirates

$30

7-14 business days

North America:

Canada, Mexico

$30

7-14 business days

South America:

Argentina, Brazil, Chile, Colombia

$30

7-14 business days

South Pacific:

Australia, New Zealand

$30

7-14 business days

Note: We are pausing shipments to the United Kingdom due to required VAT compliance regulations starting Jan. 1, 2021.

Personalized Products

Personalized product orders originate in Nairobi, Kenya, where your products are handmade and packaged. Processing time for personalized and pre-order items may take longer, please reference the product page for more information.

For personalized products, we ship via express courier to the US, where your order is then delivered via USPS. Tracking information will be shared upon shipment from our fulfillment center in Nairobi, but tracking details will not update until the package enters into delivery country and into the USPS system. Please allow up to 4 days from shipment for tracking updates to appear. 

Our personalized pieces are made-to-order and cannot be returned. All personalized products are final sale.