What is Quadpay?

Quadpay is a service that offers the ability to pay for purchases in 4 interest-free installments.

How does Quadpay work?

You first need to create a Quadpay account either on Quadpay.com or on their app. Once you have been approved by Quadpay, you can enter your card info on your Quadpay account and select Quadpay as your payment method on our checkout page.

Why does it say I’m ineligible to use Quadpay?

QuadPay assesses multiple information points about customers and their purchases to algorithmically determine customers' eligibility to use their service. QuadPay undertakes this assessment independently of their retail partners. If you have any questions about QuadPay's assessment criteria, please reach out to support@quadpay.com directly.

What happens if I return an order that I purchased with Quadpay?

As soon as we receive and process a return, Quadpay will issue a refund. Any funds paid to-date will be refunded immediately to the customer’s card and all future installments will be cancelled. If the refund is partial, the refund amount will be applied to the total purchase amount, starting with the last installment.

How can I get help with my Quadpay account?

If you have any questions about how Quadpay works you can reach out to Quadpay directly at support@quadpay.com.




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