love it!
thank you so much! I love the piece and the company ethics xx
Quality |
Rated 5 out of 5
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Design |
Rated 4 out of 5
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Fit |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Too Small, 0 is Just Right and 2 is Too Big
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Free standard shipping on orders over $125
Free standard returns on all domestic orders
Free standard shipping on orders over $125
Free standard returns on all domestic orders
A distinctively SOKO chain link necklace, the Sahani Chain Link Necklace is bold and personalizable. Wear solo or layer in more charm. Add your initial for a one-of-a-kind statement. Handcrafted responsibly by our artisans in Kenya using traditional techniques.
Free shipping on orders over $125
Secure payment
For information on how to care for your jewelry, visit our Quality and Care page.
Return Process
U.S. Exchanges & Returns
If you are not completely satisfied with your online purchase, you can send it back to us for an exchange, refund, or store credit within 15 days of purchase. To be eligible for an exchange or return, the item must be unused, undamaged, and sent back with tags, in its original packaging accompanied by the sale confirmation. Currently, we offer exchanges for the same item.
All refunds will be applied to the form of payment used on the original order. Store credits will be issued in the form of an e-gift card for www.shopsoko.com. We do not offer refunds or credit on shipping fees.
Please ensure that the item is adequately packaged and, at your option and cost, insured. We are not liable for damage caused by inadequate packaging or if the item is damaged or lost while being returned to us. Items that are damaged when we receive them will not be eligible for a refund.
We reserve the right to refuse returned merchandise that has been used, worn or altered in any way and does not meet our return policy requirements.
International Returns
International returns can not be processed through returnly.com. For international returns, customers are responsible for return shipping costs.
Final Sale
Sale items, special orders, personalized or custom-made products, final sale merchandise, or products that are specified as not eligible for return in its description are final sale and cannot be returned. We do not accept returns from any pop-up shop purchases or purchases made through our third-party vendors.
Late Returns
Any item returned after 15 days from order date is not eligible for a refund.
Refunds
Due to COVID, returns are being delayed 2-4 weeks due to volume and additional safety precautions taken by shipping carriers and at our return center. Refunds are issued once your return has been processed and the items have been checked at our return center. Your refund will be credited to the original form of payment used. Please note that credit card refunds may take up to 10-14 business days for your bank to complete, depending on their processing times.
Adding product to your cart
Quality |
Rated 4 out of 5
Poor
Excellent
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Design |
Rated 3 out of 5
Poor
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Fit |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Too Small, 0 is Just Right and 2 is Too Big
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thank you so much! I love the piece and the company ethics xx
Quality |
Rated 5 out of 5
Poor
Excellent
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Design |
Rated 4 out of 5
Poor
Excellent
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Fit |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Too Small, 0 is Just Right and 2 is Too Big
Too Small
Just Right
Too Big
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The necklace is beautifully designed. This is a gift for my granddaughter, age 20, I had the necklace personalized with the letter S. The S medallion is not centered on the necklace, when one puts the necklace on and centers the S the clasp is on the side as opposed to behind the neck.
I'll present this gift to our granddaughter on Sunday, January 3. Should it need to be returned for proper placement are you able to make the correction in CA or does the necklace need to return to Kenya.
Thanks for your help,
Patti Kremin, 989-737-8194
Quality |
Rated 3 out of 5
Poor
Excellent
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Design |
Rated 3 out of 5
Poor
Excellent
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Fit |
Rated -1 on a scale of minus 2 to 2, where minus 2 is Too Small, 0 is Just Right and 2 is Too Big
Too Small
Just Right
Too Big
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Hi Patti, We are sorry to hear that! Please reach out to support@shopsoko.com so that one of our Customer Service representatives can assist you.
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